Fewer people doing massively more to pad bonuses for executives and hide the incom. Just like the Spiffs and Commisions it was a cash grab. If not possibly less because in this strong labor market we get few applicants and many departments just run short everyday. In fact we have basically the same number TODAY as we had then. Funny thing is we never got more employees. Lowe's said they had to to 'add more red vests to the sales floor'. And some of our best Department Managers left the company. Then they utilized the people who had been Dept Managers as back up managers anyway, even though they left their positions (and more importantly pay behind). This forced the actual leaders of the store, the ones who were the backbones of every department to scramble from 14ish positions down to 5.
We lost Department Managers when they chose to restructure in 2015. I am rather sure his bonus and options are unchanged. No problem that he is taking money from front line associates. This year the new CEO has withdrawn that and said that they are just taking that away after January 31st. They removed commisions and Spiffs from employees in 2011 to 'make paychecks more reliable' and in their place they gave employees an "allowance" that we were all told would be there until we either moved to a salaried position or we exited the company. In that time I have been through so much tumult that led to so little improvement that I can't understate it.
Like I said half the time nobody answers but for anything, whether you need a loader, a part nu. They encourage you to call (on the register phone) for help if it gets busy but half the time nobody answers, the head cashier is usually at customer service or just standing there watching you. They didn't think that I was offering enough promotions so they gave me a script.a script.just replace me with a robot why don't ya? I worked on the front end and if I worked nights, I was alone and I hated that. You stand all day and takes some getting used to, I had to go and buy new shoes that didn't hurt my feet. Luckily the next part was before I got there but they originally wouldn't let you have anything but water (when they sell Gatorade, Pepsi and such RIGHT THERE) and it had to be in a clear bottle. Some person was 15 minutes late because they had to "get ready" in the back room and couldn't open up the garden section because of it (yeah only one person works out there at a time for this store) so they made this rule for everyone because of one person. Not long after I got there they made a new rule that you had to be 15 minutes early, why? To just stand there. Lowe's opens at 6 (except Sundays) and that's a burden, people were always standing outside the door waiting. With mine they "accidentally" gave me training for both a loader and a retail employee. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Where do I start? The training seems long and repetitive, you have to do an online portion and it takes hours each day. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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